We want you to be completely satisfied with your purchase on KdBazar.
You may return/refund product within 30 days of delivery, if the item is broken or not the one you ordered only.
You can initiate a return or a refund on items from your Order History page. Simply click on ‘Contact Support’ next to the item you KdBazar to request a return or a refund and KdBazar Support will be ready to assist.
We aim to process all requests within 72 hours upon receiving. Refunds are issued back to the original form of payment used to purchase the order.
In the event that a KdBazar gift card is applied to an order and that order is refunded for any reason, any gift cards/coupons used in that order will not be refunded.
At this time, KdBazar cannot refund, reimburse, cover, or otherwise be responsible for any fees not paid to KdBazar. This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process.
The customer shall bear the cost of return to the nearst store address provided by kdbazar. You should confirm the address before sending the item.