Refund Policy

Refund & Return Policy

At KDBazar, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

1. Return Window

You have 15 days from the date of delivery to request a return or refund. After 15 days, we are unable to offer a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In its original packaging
• Accompanied by the receipt or proof of purchase

3. Non-Returnable Items

The following items cannot be returned:

• Items on sale or marked as final sale
• Downloadable or digital products
• Items that have been used, damaged, or altered after delivery

4. Refund Process

Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.

5. Return Shipping

Customers are responsible for paying their own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery at support@kdbazar.com with photos of the damage. We will arrange a replacement or full refund at no extra cost to you.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at support@kdbazar.com.

8. Order Cancellations

Orders can be cancelled within 24 hours of placement. After this window, the order may have already been processed and shipped, in which case the standard return policy applies.

9. How to Initiate a Return

To initiate a return or refund request, please:

1. Email us at support@kdbazar.com with your order number and reason for return
2. Wait for our team to review and approve your request (within 2 business days)
3. Do not ship the item back before receiving this approval — items returned without prior authorization may be refused or delayed
4. Ship the item back to the address provided by our support team
5. Receive your refund within 5–10 business days after we receive and inspect the item

10. Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

• Email: support@kdbazar.com
• Website: www.kdbazar.com

11. International Returns

For international orders, the same 15-day return policy applies, measured from the date you contact us to request the return, not from when the item physically arrives back with us — so slow international transit time does not eat into your return window. However, please note that international return shipping costs are the full responsibility of the customer. We recommend using a trackable shipping service for international returns, as we cannot guarantee that we will receive your returned item without tracking confirmation.

Customers are also responsible for any customs duties, taxes, or import fees associated with returned items. These costs are not refundable by KDBazar.

12. Late or Missing Refunds

If you have not received your refund within 10 business days of our confirmation email, please follow these steps:

1. Check your bank account or PayPal account again
2. Contact your credit card company — it may take some processing time before your refund is officially posted
3. Contact your bank — there is often a processing period before a refund appears
4. If you have done all of this and still have not received your refund, please contact us at support@kdbazar.com

13. Policy Updates

KDBazar reserves the right to update or modify this Refund & Return Policy at any time without prior notice. Changes will be effective immediately upon posting to this page. We encourage customers to review this policy periodically. Continued use of our website and services after any changes constitutes your acceptance of the updated refund policy.

Last updated: June 2026